Terms of service

OVERVIEW

This website is operated by BlueHaven. Throughout the Site, the terms "we," "us," and "our" refer to BlueHaven.

BlueHaven provides this website, including all information, tools, products, and services available through the Site, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or made available by hyperlink.

These Terms apply to all users of the Site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms.

If you do not agree to all of the terms and conditions of this agreement, you may not access the Site or use any Services.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of these Terms at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or country of residence, or that you are the age of majority in your state or country of residence and have given us permission to allow any of your minor dependents to use this website.

You may not use our products or Services for any illegal or unauthorized purpose, and you may not violate any applicable laws or regulations when using the Service.

You must not transmit any worms, viruses, malware, or other destructive code.

A breach or violation of any of these Terms may result in the immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by applicable law.

You understand that your content, excluding payment information, may be transferred without encryption in certain circumstances and may involve:

(a) transmissions over various networks; and
(b) changes to conform and adapt to the technical requirements of connecting networks or devices.

Payment information is encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact through which the Service is provided without our express written permission.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this Site is not accurate, complete, or current.

The material on this Site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information.

Any reliance on the material on this Site is at your own risk.

This Site may contain certain historical information. Historical information is not current and is provided for reference purposes only.

We reserve the right to modify the contents of this Site at any time, but we have no obligation to update information on our Site.

You agree that it is your responsibility to monitor changes to our Site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify, suspend, or discontinue the Service, or any part or content thereof, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website.

These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return & Refund Policy.

We make every effort to display as accurately as possible the colors, images, and other details of our products that appear in the store. However, we cannot guarantee that your computer, mobile device, or other screen will accurately display every color.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or Services that we offer.

All product descriptions and pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time.

Any offer for any product or Service made on this website is void where prohibited.

We do not guarantee that the quality of any products, Services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders using the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

For more information, please review our Return & Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which such tools are provided by the applicable third-party provider.

We may also introduce new Services and/or features through the website in the future, including new tools and resources. Such new features and Services will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and Services available through our Service may include materials from third parties.

Third-party links on this Site may direct you to websites that are not affiliated with or controlled by us.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant or assume any liability or responsibility for third-party materials, websites, products, or Services.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or other transactions made in connection with third-party websites.

Please review the third party's policies and practices carefully and make sure you understand them before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products or Services should be directed to the applicable third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send specific submissions, such as contest entries, or if you voluntarily submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, or otherwise use the Comments you provide.

We are not obligated to maintain Comments in confidence, pay compensation for Comments, or respond to Comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms.

You agree that your Comments will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights.

You further agree that your Comments will not contain unlawful, abusive, defamatory, or obscene material, or contain any computer virus or other malware that could affect the operation of the Service or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties about the origin of any Comments.

You are solely responsible for any Comments you make and their accuracy.

We take no responsibility and assume no liability for any Comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice, including after you have submitted your order.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the Site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in unlawful acts;

(c) to violate any applicable federal, state, local, or international laws, regulations, rules, or ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against others;

(f) to submit false or misleading information;

(g) to upload or transmit viruses, malware, or other malicious code that may affect the functionality or operation of the Service, our website, other websites, or the Internet;

(h) to collect or track the personal information of others without authorization;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or unlawful purpose; or

(k) to interfere with or circumvent the security features of the Service, our website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by applicable law, you agree that BlueHaven and its affiliates, officers, directors, employees, agents, contractors, service providers, and suppliers will not be liable for any claims, losses, damages, liabilities, costs, or expenses, including reasonable attorneys' fees, arising from or related to your use of the website or your violation of these Terms.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless BlueHaven and its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of or related to:

  • Your breach of these Terms;

  • Your violation of any applicable law or regulation;

  • Your violation of the rights of a third party; or

  • Your misuse of the Site or Services.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms.

Such determination will not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities incurred before the termination date will survive termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.

If, in our sole judgment, you fail to comply with any term or provision of these Terms, or we suspect that you have failed to comply, we may terminate this agreement at any time without notice.

You will remain responsible for all amounts due up to and including the date of termination, and we may deny you access to our Services or any part of them.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

These Terms and any policies or operating rules posted by us on this Site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service.

They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of these Terms.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services to you will be governed by and construed in accordance with the laws of the State of Kentucky, without regard to its conflict-of-law principles, together with applicable federal laws of the United States.

To the extent permitted by applicable law, any dispute arising out of or relating to these Terms or your use of the Site or Services will be subject to the applicable courts located in Kentucky.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or Services following the posting of changes to these Terms constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Business Name: BlueHaven

Address: 801 Eastern Pkwy, Louisville, KY 40217, United States

Email: support@getbluehaven.com

Contact: Contact Us

Website: https://www.getbluehaven.com

Customer Service

Monday–Friday: 9:00 AM–5:00 PM ET
Saturday–Sunday: Closed

We do our best to respond to customer emails within 1–2 business days.

Thank you for choosing BlueHaven.

We're grateful to be part of your home journey.